Privacy Policy

Overview understands the importance of privacy to our users. This Privacy Policy applies to all of the products, services and web sites offered by Where additional detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how particular services process personal information. This Privacy Policy will tell you what information collects about you and about your use of and its services. We urge you to read this Privacy Policy carefully.

By using and our web sites, you are accepting the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should not use our web site. Your continued use of our web site following the posting of changes to this Privacy Policy will mean that you accept those changes.

Information Collection and Use

Personal Information

General collects personal information when you visit web pages and when you open an account with or use other products or services. may combine information about you that we have with information we obtain from business partners or other companies. We use information for the following general purposes: providing products and services, billing, identification and authentication, improving our services and web site, and contacting users and research. We aggregate certain information to develop statistics related to the use of We may publish some statistics based on aggregated information, but none of these statistics will contain any personally identifiable information.

When you register to open an account with, we ask for information such as your name, e-mail address, date of birth, gender, weight and height. To purchase certain products and services from, we also ask you to provide other contact and billing information. shares personally identifiable information only when required to complete your order. We do not otherwise share personally identifiable information with any third parties.

Depending on the product or service you have selected, we may also collect certain personal information, including personal foods, activities and body measurements. Recognizing the highly personal nature of this information, we take special precautions to protect such information.

Before and After photos taken on a mobile device are stored on the mobile device unencrypted.

Fitness and Activity Data

We use fitness and activity data, including data provided by third-party activity trackers, to provide, personalize and improve your experience on the website and in mobile applications. We may release or share Fitness and Activity Data with third parties in anonymous form and/or in the aggregate, for statistical analysis, research, demographic profiling and other similar purposes.

Message Boards and Other Public Forums

As a service to our users, features message boards, online discussions, group and personal messages, and other public forums where users can share information or post questions for experts to answer. We offer certain online discussions moderated by dietitians and other health professionals. Any information (including personal information) that you reveal in a message board, online discussion, group or personal message, or other public forum is by design open to the public and is not a private, secure service. You should think carefully before disclosing any personally identifiable information in any public forum. What you have disclosed in such locations may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, this information may also appear in third-party search engines like Google, Yahoo, etc.

Children is committed to protecting the privacy of children. The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use and disclose personal information from children under the age of 13. Neither nor any of its services or products are designed or intended to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13. COPPA requires that we obtain the consent of parents or guardians before collecting, using or disclosing personal information from children under the age of 13.

In compliance with COPPA, a parent or guardian may request to review, delete or stop the collection of personally identifiable information relating to their child or any child in their legal custody who is under the age of 13. Parents or guardians may review, delete or stop the collection of personally identifiable information by contacting us by letter, phone or email using the contact information provided in this Privacy Policy.

A parent or guardian may use to establish an account for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through for the minor.

Non-Personal Information


Even if you do not register with we collect non-personal information about your use of our web site, special promotions and other services.


We collect non-personal information about your use of our web site. Every computer that accesses a web site is assigned different Cookies by Cookies are required for the use of certain services. The information collected by Cookies (i) records current session information, (ii) allows us to statistically monitor how many people are using our web site, (iii) how many people open our emails, (iv) web sites referring visitors to us, and (iv) for what purposes these actions are being taken. We may use Cookie information to determine the popularity of certain content, advertisements, and effectiveness of our marketing programs. Cookies are also used to facilitate a user’s log-in.

Most browser software can be set to reject all Cookies. Additionally, most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, the member section of our web site may not work properly, but you do not have to accept our Cookies in order to use our public information available without becoming a member of our site. We do not use Cookies to collect or store personal information about you.

Access Logs automatically collects certain information and stores it in log files, including internet protocol (IP) addresses, referring/exit pages, operating system, browser type, date/time stamp and clickstream data. We use this non-personal information, to analyze trends, to administer our web site and to gather demographic information about our user base. We also record your IP address with your personally identifiable information to help protect ourselves and our members from abusive users of our web site.